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Trader Support
Systemsnet can provide a tailored support package to meet your business requirements from a single engineer visit to a fully outsourced Communications team.
Some of our Services
Ordering of Services – Identify the correct service type to meet you’re requirements, liaise with various vendors for costs and delivery dates. Place orders and track through to completion and update customer records.
Voice – Install & Commission Voice services (telephone lines, Private wires etc) onto customer equipment or demarcation point.
Data – Install Data services to customer equipment or demarcation point and verify services have been commissioned by vendor ready for use.
Dealerboard Services – Lines Install & Commission analogue/digital Telephone lines and Private wires onto the dealerboard system program and test from Trader Turret & update system records.
Trader Profiles Configure, Create or Copy trader profiles on the Dealerboard system and commission to the Trader Turret and update system records.
Dealerboard Turrets Install, shift and commission Dealerboard Turret’s to the required location & update customer records.
Voice Recording – Install & Commission Telephone Handsets and Dealerboard Turrets onto Voice recording systems and update system records.
User & Equipment Moves – Organise & Plan user/equipment moves within existing or to new locations.
Fault Reporting – Liaise with External Vendors for service & equipment faults to the satisfactory completion and restoration of service. |